![]() Allow the process to complete as the application recovers and reconstructs the data from your external hard drive. If not, your options are pretty much limited to using a professional data recovery center to recover the drive.Ĭlick the Recover button after making your selection on both Windows and Mac machines. If you can see the drive from your operating system, data recovery software may be able to restore the lost files. The answer to this question depends on the extent of the damage and if the drive can be accessed by your operating system. Try a different computer – If all else fails, you can try connecting the external device to another computer.Update device drivers – Most operating systems automatically keep device drives updated, but if your system does not recognize external devices, it might be worth manually updating them.Verify the power supply – If the drive is self-powered, make sure it is plugged in and getting power.A faulty cable may be the cause of the problem. Replace the cable – Swap out the cable for a new one if it is available.Connect to a different USB port – If you have multiple USB ports on your machine, try connecting to a different port.Check the connections – Make sure that the cable is firmly attached to both the external drive and the computer.Here are some things you can try to resolve this problem and enable your OS to access the external drive. ![]() One of the signs of a damaged drive that we discussed above was the issue of your operating system not recognizing the drive. Getting Your Operating System to Recognize the Drive Don’t ignore these signs of imminent drive failure and make sure to back up the drive as soon as possible. ![]()
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